Privacy statement

Who is responsible

Serino IT is a sole proprietorship, registered with the Dutch Chamber of Commerce under number 42051536 (VAT ID NL005457482B43). Serino IT decides which data this website processes and for what purpose.

What data I process, and why

This website has one form: the contact form. If you fill it in, I only process the details you enter yourself, in order to read and reply to your message:

• Name, so I know who I am talking to.
• Email address, so I can reply to you.
• Company name (optional), as context for your question.
• Your message itself, telling me what you need help with.

When you submit the form, your IP address is processed briefly to prevent misuse of the form (spam). This is temporary and is not kept as a separate record.

The website does not store your message in a database. It is only delivered as an email.

Cookies

This website uses no tracking or analytics cookies and does not measure your visit. There is one functional cookie, NEXT_LOCALE, which only remembers your language choice (Dutch or English). It is needed to show the site correctly and therefore does not require consent. A cookie banner is not needed.

Services I use

To send and receive your message I rely on a few external services. These are processors that handle this data on behalf of Serino IT:

• Resend sends the email from the website. This service keeps sending data temporarily for delivery, in line with its own policy.
• Vercel hosts the website and processes technical data such as your IP address in the process.
• Google Workspace is the mailbox where your message arrives and is stored.

Your data is not sold and not passed on to others for advertising.

How long data is kept

I keep your message for as long as needed to handle it, and delete it afterwards; at most after 24 months. The services named above keep data no longer than their role requires.

Your rights

You have the right to see the data I hold about you, and to have it corrected or deleted. Send your request to info@serino-it.com and I will handle it as soon as possible.

Do you disagree with how Serino IT handles your data? You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).